2014 Registration Document and Annual Financial Report - page 65

Environmental commitments
Climate change represents an important challenge for the entire
tourism and travel industry:
tourist regions may be seriously impacted by global warming;
climate policies are going to deeply reshape our future business
and growth environment, in particular by shifting the growth
model’s energy paradigm, with far-reaching implications for the
transportation and building industries.
Accor Group environmental footprint data for 2014 shows life-cycle
annual carbon emissions of around 4.7 million tonnes of CO
equivalent. Around three quarters (76%) of this comes from
hotel energy consumption (electricity in the main). Food services
represent the next biggest slice of carbon emissions: upstream
farming operations account for 11%, with half of this coming from
purchase of meat and dairy products.
Breakdown of Accor’s carbon footprint by source
(i.e. 4.7Mt eqCO
Onsite energy consumption
Food and beverage
Construction and renovation
(room equipment, cooling systems, onsite water use,
waste management, office equipment, hotel maintenance,
employee commutes)
Actions currently under way at Accor on energy consumption and
greenhouse gas emissions take account of the climate change risks
identified by the working group formed with the French Institute of
Sustainable Development and International Relations (IDDRI ) from
2007 to 2009.This working group issued recommendations on five
main issues: hotel construction and renovation, travel, employee and
guest health, hotel development and new businesses and services.
Energy performance in hotel operations
Managing energy performance in hotel
After reducing energy consumption by 5.5% during the previous
five-year plan (2006-2010), the Group now seeks to stabilize this
achievement at the highest-performing hotels and push ahead
with consumption control endeavors at those establishments
where further reductions are possible. This calls for performance
management, focused investments and more efficient practices
in both plant maintenance and behaviors.
Performance management is based on:
monthly monitoring (or daily monitoring for some hotels) of energy
consumption using the OPEN application;
a clear understanding of hotel operations (with cross-analysis by
brand, number of rooms, number of food and beverage outlets,
utility installations, etc.) and their energy use, which has been
tracked since 2005;
an in-depth analysis of ratios measuring the impact of weather
and occupancy rates, so as to ensure comparability among years;
benchmarking by brand, hotel family and region;
targeted actions that are both easy to implement and sustainable.
To identify the least efficient systems and equipment so that capital
expenditure can be optimally allocated, a process is in place based
on two proprietary applications: OPEN, for managing water and
energy use (see page 61) and MACH, for managing hotel equipment
(inventory, installation date and current condition) in order to assess,
prioritize and budget renovation needs, and then track the related
capital projects.
These applications are used in conjunction with:
a network ofTechnical Departments around the world that help to
locally manage and support in-hotel deployment of our methods
and applications;
the BOOST method for optimizing the management of utility
installations (see page 64);
a self-assessment program that enables each hotel to identify
the best practices aligned with their particular situation;
Charter 21, some of whose 65 actions relate to energy savings.
To maintain impetus to work on reducing hotels’ energy (and water)
consumption, Accor set detailed targets hotel by hotel in 2014.The
aim is to stimulate improvement at the lower-performing hotels
by introducing best practices from higher-performing ones, and by
requiring catch-up improvement rates from the hotels the farthest
behind. Using the OPEN application, each individual hotel can track
performance month-by-month with respect to the targets set for it
by the local Technical Department.
Registration Document 2014
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