Get Adobe Flash player 2Corporate Responsibility ENVIRONMENTAL REPORT Charter 21 Results Waste treatment France Europe excl. France Asia-Pacific Latin America and the Caribbean Rest of the world Total scope of reporting % change at comparable scope of reporting*2012 2011 Number of applicable hotels 1,285 927 503 203 162 3,080 3,757 / Sort and recycle paper/cardboard 77% 97% 87% 95% 78% 86% 73% +6% Sort and recycle glass bottles and packaging 82% 96% 82% 93% 71% 86% 73% +3% Recycle plastic packaging 57% 85% 74% 94% 70% 71% 64% -Recycle metal packaging 42% 72% 71% 93% 57% 60% 55% +1% Offer guests waste sorting opportunities 11% 27% 37% 63% 23% 24% 22% (2)% Sort and dispose of hotel batteries safely** 99% 99% 63% 94% 71% 91% 91% +1% Sort and dispose of compact fluorescent tubes and light bulbs safely** 97% 98% 70% 93% 46% 90% 91% -Recycle electrical and electronic equipment** 86% 93% 61% 80% 41% 81% 64% +5% Sort and recycle toner cartridges** 99% 99% 92% 91% 81% 96% 92% +5% Number of applicable hotels 524 562 458 182 153 1,879 1,747 / Sort and recycle organic waste from restaurants 26% 66% 52% 37% 27% 45% 44% +1% Number of applicable hotels 874 499 348 158 129 2,008 2,668 / Sort and recycle green waste from lawns and gardens 59% 70% 63% 42% 47% 61% 42% +7%

* Hotels reporting data in both years. ** Hazardous waste.

Actions involving a hotel restaurant concerned 61% of reporting hotels and those involving a park or garden concerned 65%.

A variety of pathways are being explored to reduce waste production at source, for example by reducing the amount of packaging used in shipments or for toiletry items, cleaning products or food. Downstream, Accor is also helping to develop local recycling channels and carefully selects the most efficient service providers.

Nevertheless, Accor remains dependent on host country infrastructure and legislation, so that the possibilities of action vary from one region to another. This means that solutions are being designed for local markets and that best practices are being shared across the network.