Get Adobe Flash player 2Corporate Responsibility ENVIRONMENTAL REPORT Number of applicable hotels 524 562 458 182 153 1,879 1,747 / Collect and treat cooking oil 97% 96% 84% 92% 75% 91% 91% +1% Collect and treat fats 97% 91% 70% 84% 63% 85% 85% +1% Number of applicable hotels 1,285 927 503 203 162 3,080 3,757 / Ensure proper treatment of wastewater 89% 92% 77% 92% 73% 87% 82% +7% Recycle gray water 2% 4% 21% 14% 7% 6% 6% (1)%

Assessing the impact of climate change

To assess the impact of climate change, in 2008 the Sustainable Development Department set up an internal working group with the support of France’s Institut du Développement Durable et des Relations Internationales (IDDRI) to study the “Challenges and Impacts of Climate Change for the Accor Group.”

The study’s objectives are to:

a identify and specify the challenges of climate change for the Accor Group in terms of direct impacts (effect on guest numbers, deterioration of infrastructure, restrictions on development, etc.) and indirect impacts (effect on employee and guest health, etc.);

a prepare an initial inventory of i)the direct and indirect impacts on our business or infrastructure and ii)the initiatives already undertaken in response;

a prepare an action plan comprising priority measures to address the increase in certain climate change related risks and to take advantage of possible opportunities.

This process has been applied to five main issues: hotel construction and renovation, travel, employee and guest health, hotel development and new businesses and services. The study has confirmed the need to strengthen the sustainable development initiatives already underway in the organization.

Charter21 Results Europe excl.
Water pollution France France

Lastly, the operational risk mapping exercise conducted by the Risk Management Department did not report any major information concerning climate change.

Water pollution

The environmental footprint study looked at the impact that Accor hotels may have on groundwater eutrophication (the deterioration of an aquatic system due to over-enrichment by nutrients like phosphorous or nitrogen). The two main sources of this type of impact are runoff from the fertilizers and crop protection products used by the farmers who grow Accor foodstuffs, and the organic, chemical and other matter released in hotel wastewater.

Accor-generated eutrophication is estimated at around 3,180tonnes of phosphates per year, 94% of which comes from farm runoff.

Latin Total scope % change at America ofreporting comparable Asia-and the Rest of

2012 scope of Pacific Caribbean the world

2011 reporting*

* Hotels reporting data in both years.

Actions involving a hotel restaurant concerned 61% of reporting hotels.

Soil contamination

The environmental footprint study conducted with Pw C confirmed that the hotel operations generate a negligible amount of soil contamination.