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Corporate Responsibility

ENVIRONMENTAL REPORT

Contribution to the carbon footprint by Hotels business operation 8% 12% 14% 66% On-site energy use ge Other Employee travel Source: “The Accor Group’s Environmental Footprint”. Ozone-depleting cooling fluids Cooling liquids in hotel air conditioning and cooling systems may leak and release gases with a particularly high global warming potential (GWP). Moreover, there may be a risk of coolant evaporation during maintenance operations or as a result of an accident. The environmental footprint study showed that such leaks and evaporation account for a minor 2% of our carbon footprint. Charter21 Results Cooling systems France Europe excl. France Asia-Pacific Latin America and the Caribbean Rest of the world Total scope ofreporting % change at comparable scope of reporting*2011 Number of applicable hotels 1285 927 503 203 162 3,080 3,757 / Use CFC and PCB-free equipment 54% 71% 59% 63% 75% 61% 42% +11% Verify that equipment containing HCFCs and HFCs is leak-proof 65% 90% 72% 85% 74% 76% 76% +3% Number of applicable hotels 903 724 490 198 158 2,473 2,948 / Use energy-efficient air conditioning units 60% 67% 65% 73% 73% 65% 50% +7% Equipped with a timer for common area air conditioning 20% 56% 58% 24% 47% 40% 27% +7%

To limit this risk, however, installations are diligently monitored, with detailed instructions and procedures to ensure that cooling systems are checked regularly to prevent leaks.

Greenhouse gas emissions for both power generation and fuel use are calculated on the basis of Greenhouse Gas Protocol initiative coefficients (www.ghgprotocol.org).

Energy use has a direct impact on our carbon footprint, in particular through hotel boilers, electric appliances and employee travel. The environmental footprint study determined that the Group as a whole emits close to 3.7million tonnes of CO2 equivalent per year, nearly two-thirds of which come from hotel energy use (mainly electricity).

It also revealed that upstream farming operations account for nearly 15% of our greenhouse gas emissions. Meat and dairy products alone are responsible for nearly half of the greenhouse gas emissions associated with food services (27% and 20% respectively), even though they account for less than 15% of sourced food volumes. Business travel accounts for 8% of our greenhouse gas emissions, with employees flying an estimated total of 120million kilometers a year. The carbon footprint does not include guest travel to and from hotels because the wide variety of situations precludes the reporting of any reliable data.

Carbon is therefore one of the seven pillars of the PLANET21 strategy, with a commitment to reducing CO2 emissions from owned and leased hotels by 10% by 2015.

Based on reported energy data, greenhouse gas emissions rose by 10% in 2012, due to i)the 3% increase in energy use (see part2.3.5 Energy) and ii)the increase in the scope of reporting, mainly in Asia and particularly in countries where the energy mix is especially unfavorable.

* Hotels reporting data in both years.

Actions involving air conditioning systems concerned 80% of reporting hotels.

2012