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Corporate Responsibility

ENVIRONMENTAL REPORT

Latin Total scope % change at America Rest of reporting comparable

Charter 21 Results

Europe and the of the

2012 scope of Raising guest awareness France excl. France Asia-Pacific Caribbean world

2011 reporting*

Number of applicable hotels 1,285 927 503 203 162 3,757 /

Raise guest awareness of sustainable development issues 92% 95% 83% 97% 87% 90% +2%

3,080 91%

* Hotels reporting data in both years.

2.3.4. WATER

Water use

So as to track the hotels’ intrinsic performance, the water use indicator is liters used per guest, i.e. per room night.

Number of validated hotels 373 17 614 51

79 199

46 -22 58 1,336*

Water use (thousands of cu.m) 3,042 277 5,332 702

1,114 11,936

817 / 822 1,698 24,786

1,459 25,740

* In 2011, the scope of reporting included 1,913 Motel 6 and Studio 6 hotels, which used a total of 33,293 cu.m of water.

Water data reported Water use

Europe

France

excl. France

Owned Owned

Owned

Owned Owned

& Ma

& Ma

& Ma

& Ma

& Ma-

Leased naged

Leased naged

Leased naged

Leased naged Leased naged

2012 2011

Reducing water use

Under the PLANET 21 program, Accor is committed to reducing water use per guest in the owned and leased hotels by 15% over the 2011-2015 period. In 2012, this indicator declined by 5% year-on-year in the owned, leased and managed hotels, corresponding to an average reduction of 15 liters per room night (i.e. to 298 liters from 313 liters in 2011). This significant reduction confirms the effectiveness of the action plans and solutions undertaken across the Group.

The table below shows the total amount of water used worldwide and by region. Validated data were available for 79% of the hotels in the reporting scope.

Latin America and the Asia-Pacific

Caribbean

Rest

Total scope

of the world

of reporting

An environmental footprint study performed in 2011 showed that direct water use by the hotels (for showers, cooking, laundry, swimming pools, etc.) amounted to around 60 million cubic meters a year, or 11% of the environmental footprint. When all of a hotel’s direct and indirect activities are taken into account, water use rises to 554 million cubic meters a year, of which farming accounts for nearly 86% (1).

(1) Source: “The Accor Group’s Environmental Footprint” - PLANET 21 Research – December 2011 – available on accor.com